Frequently Asked Questions
How do I create a 5lexpay account?
Download the 5lexpay app from the App Store or Google Play Store, tap "Sign Up," and follow the registration process. You'll need to provide your phone number, email, and complete identity verification.
How do I add money to my 5lexpay wallet?
You can fund your wallet via bank transfer, debit card, or by receiving money from other 5lexpay users. Go to "Add Money" in the app and select your preferred funding method.
What is the DROP feature?
DROP is a unique 5lexpay feature that allows you to create and share giveaways of money, airtime, or data with friends and family. It's social giving made simple with no gambling involved.
How do I create a virtual card?
Navigate to the "Cards" section in your 5lexpay app, tap "Create New Card," choose your card type, and fund it from your wallet balance. Your virtual card will be ready for online payments immediately.
Is my money safe with 5lexpay?
Yes, 5lexpay uses bank-level encryption, biometric authentication, and real-time fraud monitoring to protect your funds.